Partner Visa No Visa, No Fee Guarantee. In writing.
Salvo Migration offers a conditional No Visa, No Fee professional-fee promise for eligible partner visa engagements: if the application is not approved and the written conditions are met, our professional fees are refunded.
A defined professional-fee promise.
The promise is not a prediction of approval. It is a written commitment covering Salvo Migration's professional fees when a matter is eligible and every governing condition is met.
Eligibility confirmed
Salvo confirms whether the proposed engagement is eligible before you commit.
Conditions in writing
The governing conditions and client obligations are set out in the engagement agreement.
Defined refund scope
The promise concerns eligible professional fees, not government charges or third-party costs.
Three honest steps.
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1
We assess eligibility for the engagement
On your free strategy call, we discuss the proposed pathway and whether Salvo can offer the conditional professional-fee promise for the engagement being considered.
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2
The guarantee goes in your agreement
Eligible partner visa engagements include the No Visa, No Fee Guarantee in your fixed-price engagement agreement, with the conditions spelled out in full.
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3
Not approved? Fees refunded
If your application is not approved and the guarantee conditions are met, our professional fees are refunded. Government charges are set by Home Affairs and aren't ours to refund.
A defined fee commitment, in writing.
Conditional fee protection
If an eligible application is not approved and every written condition is met, the professional fees covered by the promise are refunded.
Scope confirmed first
You receive a clear explanation of eligibility, exclusions and client obligations before deciding whether to engage.
Everything in writing
Fixed fee, guarantee conditions and scope โ all in your engagement agreement before you commit.
The fine print, in plain English.
Which visas does the guarantee cover?
The No Visa, No Fee Guarantee applies to eligible partner visa applications. Whether your case qualifies is confirmed on your free strategy call.
Does No Visa, No Fee mean there is no upfront professional fee?
No. Professional fees are paid under the written engagement agreement. If the application is not approved and every guarantee condition is met, the covered professional fees are refunded under the agreed process. Government and third-party charges are never part of that refund.
What gets refunded?
Our professional (legal) fees. Government application charges are paid to the Department of Home Affairs and are outside our control.
What are the conditions?
Conditions include things like providing full and accurate information and following our advice throughout the process. The complete terms are set out in your engagement agreement before you engage us.
Does the promise mean my visa will be approved?
No. Home Affairs decides every application on its own facts. The promise concerns a conditional refund of covered professional fees; it is not a guarantee of visa approval.
Evidence you can inspect
Review published visa approvals and, when you choose, load current Google reviews before deciding whether Salvo Migration is right for you.
Published approval examples
See recent published outcomes with pathway and grant-date context. Personal details are redacted.
Inspect published approvals โCurrent Google reviews
Load the review source when you want to inspect recent client feedback.
Past outcomes and client reviews do not predict or guarantee the outcome of another application. Every matter is assessed on its own facts and decided by the Department of Home Affairs.
The full terms, in writing.
A summary of how the No Visa, No Fee Guarantee works. The complete, governing terms for your matter are set out in your individual engagement agreement.
What the guarantee covers
The guarantee applies to the professional fees charged by our legal practice for preparing and managing Australian partner visa applications only (Subclass 820, 801, 309, 100 or 300).
What it does not cover
The guarantee does not cover disbursements, government fees, third-party charges (for example, medical examinations and police checks) or other external costs. Government charges are set by the Department of Home Affairs and are outside our control.
Eligibility
To be eligible for a refund under the guarantee, you must:
- engage our firm under a written retainer agreement;
- fulfil all client obligations as outlined in that agreement; and
- have the visa refused by the Department for reasons within our control.
When the guarantee does not apply
The guarantee does not apply where an application is refused due to:
- relationship breakdown between the applicant and sponsor before the visa decision;
- health issues preventing the applicant from meeting the health criteria;
- character issues for either the applicant or the sponsor;
- sponsorship limitations, such as exceeding sponsorship caps;
- sponsor unavailability due to death, incapacity, or withdrawal;
- non-compliance with the Department's requests or timelines;
- incomplete or inaccurate information provided by the client;
- failure to satisfy a Public Interest Criterion or Schedule 3 criteria; or
- failure to follow our recommendations, instructions, or strategic advice.
How to claim a refund
Refund requests must be submitted in writing within 30 days of the refusal notice. Where a claim is approved, professional fees are refunded in equal weekly instalments over a period of 26 weeks, commencing within 5 business days.
Your obligations
Applicants and sponsors must:
- provide accurate and truthful information at all times;
- supply all requested documentation within the specified timeframes; and
- adhere to all legal and regulatory requirements.
Find out if your case qualifies.
Book your free strategy call โ we'll assess your case honestly and tell you exactly where you stand.
Prefer to talk now? 1300 644 788